Last updated: August 2026. This is an English translation for convenience; the German version on kontor-journal.de is legally authoritative.
Consumers have a right of withdrawal under the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us,
Tim Bastian Schienke
An dem Heerwege 2
58093 Hagen
Germany
Email: kontakt@kontor-journal.com
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, though this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.
For a contract for the provision of digital content not supplied on a physical medium, your right of withdrawal expires early if we have begun performance of the contract after you have
The consent to the early commencement of contract performance, as well as the confirmation of awareness of the expiry of the right of withdrawal, are expressly obtained in the order process before the provision of the digital content begins.
Without this consent and confirmation, the digital content will only be provided after the statutory withdrawal period has expired.
(If you want to withdraw from the contract, please fill out this form and send it back to us.)
To:
Tim Bastian Schienke
An dem Heerwege 2
58093 Hagen
Germany
Email: kontakt@kontor-journal.com
I/We hereby give notice that I/we withdraw from the contract concluded by me/us for the provision of the following digital content:
Ordered on / received on: ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Date: ______________________
Signature of consumer(s) (only if this form is notified on paper): ______________________
(*) Delete as appropriate.