Last updated: August 2026. This is an English translation for convenience; the German version on kontor-journal.de is legally authoritative.
These Terms & Conditions ("Terms") apply to all contracts concluded between
Tim Bastian Schienke
An dem Heerwege 2
58093 Hagen
Germany
Email: kontakt@kontor-journal.com
– hereinafter the "Provider" – and customers – hereinafter the "User" – regarding the purchase and use of the software "Kontor – The Trading Journal" and related digital services.
These Terms apply to both consumers and businesses, unless expressly stated otherwise in the respective provision.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
A business is a natural or legal person or a partnership with legal capacity that, when concluding the contract, acts in the exercise of its commercial or independent professional activity.
The User's contracting party is:
Tim Bastian Schienke
An dem Heerwege 2
58093 Hagen
Germany
Email: kontakt@kontor-journal.com
Further legally required information is set out in the Provider's Legal Notice.
The presentation of products and services on the website does not generally constitute a legally binding offer by the Provider, but rather an invitation for the User to submit a binding offer to enter into a contract.
The User submits a binding offer by completing the order process in full and activating the button provided for this purpose.
The contract is formed when the Provider expressly accepts the User's offer, or when the Provider makes the ordered digital service, access data, license key, or other contractually agreed provision available to the User.
Insofar as payment processing takes place via Stripe Managed Payments, Stripe may act as Merchant of Record within the scope of the payment processing offered by Stripe. The specific arrangement of payment, tax, and invoicing processes is governed by the process displayed during checkout. In all other respects, the license agreement regarding the software itself is governed by these Terms and the scope of services agreed between the User and the Provider.
The Provider stores the text of the contract after its conclusion in accordance with statutory requirements. The User receives the contract information and any documents relevant to the contract, where applicable, on a durable medium, in particular by email.
The language available for concluding the contract is German.
The Provider offers, in particular, the following digital products and services:
The trial version allows for a time-limited, and potentially feature-limited, free trial of the software.
Unless expressly stated otherwise in the order process or on the website, the trial period is 14 days.
After the trial period expires, the trial version ends automatically unless a paid contract has been concluded.
The "Basis", "Mentor", and "Pro" tiers are generally one-time purchased rights of use to the respective software version or feature scope offered.
The specific feature scope of the respective tier is set out in the product description valid at the time the contract is concluded.
There is no entitlement to all features of higher tiers.
An upgrade allows for the subsequent transition to a higher feature scope, in particular from Basis to Mentor, Mentor to Pro, or Basis to Pro, insofar as the respective upgrade is offered.
The upgrade is unlocked upon successful payment.
The exact scope of services and the price payable for it are displayed before the upgrade is completed.
The AI subscription is a paid, monthly recurring add-on service for the use of the server-side AI review features offered.
The specific feature scope, the monthly included allowance, and the price are set out in the respective product description and displayed to the User before the contract is concluded.
The AI subscription is generally concluded for an indefinite period and may be cancelled subject to the statutory and contractually agreed cancellation terms.
"Update & Support" is an optional, annually billed add-on service, insofar as it is offered on the website.
It may in particular include ongoing development work, additional features, updates not otherwise legally owed, and support services.
Statutory updates owed by law and other statutory rights of the User remain unaffected.
The specific scope of the add-on service is stated before the contract is concluded.
Where offered, additional AI credits may be purchased individually.
Purchased credits may only be used for the AI features designated for this purpose within Kontor.
Separately purchased credits are generally not automatically reset on a monthly basis. Statutory claims of the User, in particular arising from a withdrawal, termination of the contract, or a defect, remain unaffected.
The prices stated on the website or in the order process at the time the contract is concluded apply.
Unless stated otherwise, prices for consumers are final prices including statutory VAT.
For businesses, tax treatment is governed by statutory provisions.
The total amount payable is displayed to the User before the order is completed.
Payment is made via the payment methods offered in the order process.
Payment processing may take place via Stripe Managed Payments, including the payment methods offered there and the payment service "Link".
Insofar as Stripe acts as Merchant of Record within the specific payment model, Stripe may in particular handle payment processing, VAT treatment, invoicing or receipt issuance, and the handling of payment-related matters. The specific process shown at checkout is decisive in this regard.
The respective terms of Stripe may apply in addition for the use of the payment services.
The User receives an overview of the total amount payable and the chosen payment method before completing the order process.
Consumers generally have a statutory right of withdrawal.
Details are set out in the Provider's separate Right of Withdrawal notice.
For digital content not supplied on a physical medium, the right of withdrawal may expire early if the statutory requirements for this are met.
This requires, in particular, that the consumer expressly requests that the Provider begin performance of the contract before the withdrawal period has expired, and that the consumer confirms their awareness that, by the commencement of contract performance, they lose their right of withdrawal.
The necessary declarations and confirmations are collected separately in the order process, insofar as this is required for the respective product.
Statutory rights of withdrawal are not restricted by these Terms.
Upon full payment, the User receives the contractually agreed right of use to the respectively purchased version or tier of Kontor.
Unless expressly agreed otherwise, the right of use is simple (non-exclusive) and non-transferable.
The software may generally only be used for the User's own personal purposes.
Passing on the personal license key or access data to third parties is not permitted.
Commercial resale, rental, sublicensing, or other transfer of the software to third parties is not permitted, unless expressly agreed otherwise.
A license may generally only be actively used on one device at a time, unless a different number of devices is provided for in the respective tier.
A device change is possible via the functions provided for this purpose within the software. Upon a device change, the previous activation may be deactivated.
Circumventing technical activation, licensing, or access restrictions is not permitted.
The User's statutory rights remain unaffected.
In particular, mandatory statutory rights regarding use, defect correction, reproduction, or other legally permitted actions remain unaffected.
The source code of the software remains the property of the Provider or the respective rights holders.
Decompilation, reverse engineering, or other modification of the software is only permitted within the scope of mandatory statutory provisions.
Kontor is provided exclusively in digital form.
After successful formation of the contract and payment, the User receives the access data, license key, download link, or other digital provision required for use, insofar as this is required for the respective product.
The User is responsible for providing the technical requirements necessary for use, in particular a suitable device, a supported operating system, and a sufficient internet connection, insofar as required for use.
The Provider is not responsible if the User fails to meet the technical requirements for use.
This does not apply insofar as the lack of usability is due to a defect of the digital product attributable to the Provider.
Unless an alternative term is expressly stated in the order process, the AI subscription is concluded for an indefinite period.
The AI subscription automatically renews for a further billing month unless cancelled in good time.
Cancellation is generally possible with effect from the end of the respective billing period.
Cancellation may be declared via the cancellation option provided for this purpose on the website or in the customer account.
Where legally required, the Provider makes a cancellation button available on the website in accordance with statutory requirements.
A cancellation does not affect payment obligations already incurred.
Periods already billed in full are generally not refunded on a pro-rata basis, unless a statutory right to a refund exists.
The right to extraordinary termination for good cause remains unaffected.
Unused monthly AI allowance granted exclusively for the respective billing month expires at the end of the respective billing period, unless expressly agreed otherwise.
Separately purchased AI credits are not subject to this monthly expiry.
Statutory rights of the consumer, in particular arising from a defect, a withdrawal, or a statutorily provided termination of the contract, remain unaffected.
For consumers, the statutory provisions governing contracts for digital products apply.
The Provider provides digital products in the condition contractually agreed.
Where legally required, the Provider makes available, during the relevant period, the updates required to maintain conformity with the contract, including necessary security updates, and informs the User of their availability.
The User must install provided updates within a reasonable period, insofar as this is required for continued use.
The Provider is not liable for a product defect that is solely attributable to the User's failure to install a properly provided update within a reasonable period despite appropriate notice.
This applies only insofar as the statutory requirements for this are met.
The Provider may further develop digital products and make changes, insofar as this is legally permissible.
Changes going beyond updates required to maintain conformity with the contract are only made insofar as a contractually provided objective or legitimate reason exists for this, the User does not incur any additional costs as a result, and the statutory information obligations are complied with.
Insofar as a change impairs the consumer's access to or usability of the digital product to more than an insignificant extent, the consumer's statutory rights apply, in particular the right to terminate the contract free of charge in accordance with statutory provisions.
The statutory provisions on defect rights for digital products apply.
The Provider warrants the conformity of the digital product with the contract in accordance with statutory provisions.
A product is defective in particular if it does not have the agreed condition or does not meet the statutory objective requirements for digital products.
The fact that software, due to its technical complexity, cannot be entirely free of errors does not preclude the existence of a defect.
Not every minor error automatically constitutes a material breach of contract. However, the statutory requirements for the existence of a defect and the rights arising from it remain unaffected.
In the event of a defect, the consumer is entitled to the statutory rights, in particular to subsequent performance, price reduction, termination of the contract, and, where applicable, damages, insofar as the respective statutory requirements are met.
The statutory limitation periods and rules on the burden of proof remain unaffected.
The Provider is liable without limitation for damages arising from an intentional or grossly negligent breach of duty by the Provider, its legal representatives, or vicarious agents.
The Provider is further liable without limitation for damages arising from injury to life, body, or health.
Liability under the Product Liability Act remains unaffected.
In the event of a slightly negligent breach of a material contractual obligation, the Provider is only liable for the typical and foreseeable damage.
Material contractual obligations are those obligations whose fulfillment is essential to the proper performance of the contract in the first place and on whose compliance the User may regularly rely.
In all other respects, the Provider's liability for damages caused by slight negligence is excluded, to the extent legally permissible.
The above limitations of liability also apply for the benefit of the Provider's legal representatives, employees, and vicarious agents.
The Provider assumes no responsibility for trading, investment, or other financial decisions made by the User on the basis of the data, statistics, reviews, or AI-generated information presented in Kontor.
Kontor serves exclusively for the documentation and analysis of personal trading data.
Kontor does not, in particular, constitute financial, investment, tax, or legal advice, and contains no individual recommendation to buy or sell financial instruments.
The User remains solely responsible for all trading and investment decisions made by them.
AI-generated content may be inaccurate, incomplete, or misleading. The User is obliged to independently verify AI-generated information and not to rely on it, unverified, as the sole basis for financial decisions.
The User undertakes not to use the software unlawfully or for abusive purposes.
In particular, it is prohibited to
In the event of a material breach of these obligations, the Provider may temporarily suspend access or terminate the contract for good cause, insofar as the statutory requirements for this are met.
Statutory rights of the User remain unaffected.
Information about the processing of personal data is set out in the Provider's separate Privacy Policy.
The Privacy Policy forms part of the legally required information regarding the handling of personal data, but is not part of these Terms.
The Provider is entitled to amend these Terms, insofar as there is an objective reason for doing so and the change is reasonable for the User taking their interests into account.
A change may in particular be necessary due to changes in the law, changes in the case law of the highest courts, technical developments, or changes to the scope of services offered.
Changes will be communicated to the User in an appropriate form.
Insofar as a change affects existing contracts, the Provider will observe the statutory requirements regarding the permissibility of and information about contract amendments.
The User's consent is not deemed given merely because the User does not respond to a notice of change.
Insofar as the User's consent is required for a change, it will be expressly obtained.
Mandatory statutory rights of the User remain unaffected.
The User is entitled to set off only against undisputed or legally established counterclaims, insofar as legally permissible.
The User may only exercise a right of retention insofar as their counterclaim arises from the same contractual relationship or is not statutorily excluded.
Statutory provisions apply without restriction with respect to consumers.
The law of the Federal Republic of Germany applies.
For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country of their habitual residence.
The UN Convention on Contracts for the International Sale of Goods is excluded, to the extent legally permissible.
If the User is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships with the Provider is – to the extent legally permissible – the Provider's registered place of business.
Should individual provisions of these Terms be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.
The invalid provision shall be replaced by the applicable statutory provisions.
Insofar as these Terms contain no provision on a matter, the statutory provisions apply.